Information about Daily Life for Foreign Residents

★Osaka Information Service for Foreign Residents リニューアル

From Monday April 1, this service will expand from 9 to 11 languages
(Indonesian and Nepali now available).

Osaka Information Service for Foreign Residents offers information and advice on a wide range of issues including matters related to daily life in 11 languages, including Japanese. You can visit us directly at our office, or get in touch by phone, email or fax.
On the fourth Sunday of each month, we also offer specialist consultations on resident status and legal matters. Either an immigration specialist or lawyer will be available each month. Appointment required. Feel free to ask for information and advice! *All consultations are confidential and free of charge.


Languages English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Filipino, Thai, Indonesian, Nepali and Japanese
Days & Hours Mon. & Fri 9 a.m. - 8 p.m. (except national holidays)
Tues., Wed. & Thurs. 9 a.m. - 5:30 p.m. (except national holidays)
2nd & 4th Sun. of each month 1 p.m. - 5 p.m.
Consultations Resident status, labor and employment, medical, welfare, education and other general matters related to daily life
Specialist Consultation Day/Hours 4th Sunday of each month 1:30 p.m. - 4:30 p.m. (appointment required)
Either an immigration specialist or lawyer will be available.
Location Osaka Foundation of International Exchange (OFIX)
5th Floor, MyDome Osaka, 2-5 Hommachibashi, Chuo-ku, Osaka
TEL 06-6941-2297
FAX 06-6966-2401   *only for Japanese and English
Email jouhou-c@ofix.or.jp   *only for Japanese and English

★ 2017 Foreigner Consultation Report (English Japanese

 Here is a list of consultations by category received by the Osaka Information Service
 for Foreign Residents for the fiscal year 2017.
 ■By category
Apr. May. Jun. Jul. Aug. Sept Oct. Nov. Dec. Jan. Feb. Mar. Total
Resident status 32 32 21 25 28 22 24 17 13 20 21 21 276
Employment/Labor 18 6 14 7 14 11 10 9 10 6 6 9 120
Medical/Welfare 16 18 25 21 30 11 14 18 16 8 15 27 219
Living 36 51 49 45 52 34 47 33 38 40 28 34 487
Housing 6 3 4 4 5 2 5 1 2 4 5 9 50
Marriage/Nationality 14 23 18 15 22 23 13 17 9 8 14 15 191
Education 10 7 4 3 6 5 6 5 4 5 4 7 66
Accidents/Troubles 1 2 3 1 3 0 0 2 3 8 1 3 27
Others 2 10 9 7 12 3 8 11 6 8 7 10 93
Subtotal 135 152 147 128 172 111 127 113 101 107 101 135 1,529
 ※Multiple consultations by a single person counted
 For the report of the past years, please refer to this page.