Information about Daily Life for Foreign Residents

★Osaka Information Service for Foreign Residents リニューアル

From Monday April 1, this service will expand from 9 to 11 languages
(Indonesian and Nepali now available).

Osaka Information Service for Foreign Residents offers information and advice on a wide range of issues including matters related to daily life in 11 languages, including Japanese. You can visit us directly at our office, or get in touch by phone, email or fax.
On the fourth Sunday of each month, we also offer specialist consultations on resident status and legal matters. Either an immigration specialist or lawyer will be available each month. Appointment required. Feel free to ask for information and advice! *All consultations are confidential and free of charge.


Languages English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Filipino, Thai, Indonesian, Nepali and Japanese
Days & Hours Mon. & Fri 9 a.m. - 8 p.m. (except national holidays)
Tues., Wed. & Thurs. 9 a.m. - 5:30 p.m. (except national holidays)
2nd & 4th Sun. of each month 1 p.m. - 5 p.m.
Consultations Resident status, labor and employment, medical, welfare, education and other general matters related to daily life
Specialist Consultation Day/Hours 4th Sunday of each month 1:30 p.m. - 4:30 p.m. (appointment required)
Either an immigration specialist or lawyer will be available.
Location Osaka Foundation of International Exchange (OFIX)
5th Floor, MyDome Osaka, 2-5 Hommachibashi, Chuo-ku, Osaka
TEL 06-6941-2297
FAX 06-6966-2401   *only for Japanese and English
Email jouhou-c@ofix.or.jp   *only for Japanese and English

★ 2018 Foreigner Consultation Report (English Japanese

 Here is a list of consultations by category received by the Osaka Information Service
 for Foreign Residents for the fiscal year 2018.
 ■By category
Apr. May. Jun. Jul. Aug. Sept Oct. Nov. Dec. Jan. Feb. Mar. Total
Resident status 35 33 19 18 25 21 28 28 22 14 22 23 288
Employment/Labor 18 13 1 7 7 7 13 12 11 13 7 14 123
Medical/Welfare 21 14 14 21 12 14 24 15 20 19 16 25 215
Living 48 54 47 35 51 68 59 48 37 41 47 39 574
Housing 5 4 1 2 4 0 8 2 2 0 2 4 34
Marriage/Nationality 15 25 8 19 21 14 16 10 10 7 12 17 174
Education 5 10 8 4 13 5 10 8 9 7 10 8 97
Accidents/Troubles 2 2 2 2 1 0 1 3 1 1 3 2 20
Others 6 3 8 8 16 6 9 9 4 11 13 6 99
Subtotal 155 158 108 116 150 135 168 135 116 113 132 138 1,624
 ※Multiple consultations by a single person counted
 For the report of the past years, please refer to this page.